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Nine Sharks legal information

Privacy Policy

How Nine Sharks uses information connected with this website and sourcing enquiries.

Last updated: 28 September 2026

On this page

  1. Who we are and this notice
  2. Information we collect
  3. Sensitive information
  4. How and why we use information
  5. Who we may share information with
  6. Attachments and private storage
  7. International processing and transfers
  8. How long we keep information
  9. Security
  10. Your rights
  11. Questions and complaints
  12. Changes to this notice

Who we are and this notice

Nine Sharks Group Limited is the legal entity behind the Nine Sharks website. Nine Sharks is its customer-facing brand.

The following statutory website details have not yet been confirmed for publication: Company number, Registered office address, Part of the UK in which the company is registered. They must be added before launch.

This notice explains how Nine Sharks Group Limited uses personal information in connection with this website. It applies to website visitors, people who submit a request for quotation (RFQ), buyer and business contacts, and people who communicate with us through website-related channels.

Nine Sharks Group Limited is the controller of that information where it decides why and how it is used. You can contact Nine Sharks through the Contact page, including for privacy-related enquiries.

Information we collect

The information depends on how you use the website. The Contact page can include your name, company, business email address, contact number, subject and message. An RFQ can include:

Identity and business contact information

Name, company name, job title or role, business email address, contact number, company website and buyer country.

RFQ and commercial information

Requirement title and description, product category, quantity, specification details, delivery country and other delivery information, and additional comments.

Category-specific details

Depending on the category selected, the form may collect information such as material, drawing or part references, process, dimensions, finishes, inspection needs, chemical name, CAS number, grade, purity, packaging needs, application context, packaging dimensions, material, protection, print, inserts or related requirement details.

Attachments

You may upload drawings, technical specifications, datasheets, images, dielines, quotations or other supporting commercial or technical documents.

Technical, security and attribution information

We may process normal server and request information, IP and security-related information used to protect the Contact and RFQ processes, anti-abuse verification information, and RFQ attribution context such as UTM source, medium, campaign, term, content, landing path and referrer where supplied by the browser.

Operational records

We may keep RFQ references, status, correspondence and limited notification records needed to manage the enquiry.

Sensitive information

Please do not include unnecessary special-category or other sensitive personal information in an RFQ description or attachment. The current service does not claim to detect or automatically remove that information.

How and why we use information

We use information to receive and assess sourcing enquiries, communicate about RFQs, identify sourcing opportunities, prepare commercial proposals where appropriate, progress potential business relationships, maintain operational records, protect the website and RFQ process from abuse, troubleshoot and secure the service, meet applicable legal obligations, and establish, exercise or defend legal claims where relevant.

PurposeLikely lawful basis
Responding to B2B enquiries, assessing requirements and managing business communicationsLegitimate interests: operating and developing a B2B sourcing business and responding to enquiries reasonably expected by the sender.
Taking steps towards, or performing, a contract with an individual where this genuinely appliesContract or pre-contract steps, only in the relevant circumstances.
Security, abuse prevention and troubleshootingLegitimate interests: protecting the website, systems, people and RFQ process.
Record keeping or disclosures required by lawLegal obligation, where a specific obligation applies.

We do not use consent as the general basis for RFQ processing, and this website does not currently subscribe RFQ users to marketing lists. Where processing relies on legitimate interests, we consider whether the use is necessary and whether people’s interests and rights outweigh those interests. You can object to processing based on legitimate interests; see Your rights.

Who we may share information with

We may use technology providers that process information on our behalf. The current RFQ architecture uses Supabase for RFQ data and private attachment storage. Cloudflare Turnstile is integrated to help protect the RFQ flow from automated abuse. Resend integration exists in the application but production email sending is intentionally paused; it is not described as an active production sender.

We may also share information with professional advisers where necessary. To progress a sourcing requirement, we may disclose information reasonably necessary to relevant suppliers, manufacturers, logistics providers, customs or other service providers. Those commercial parties may act as independent recipients or controllers in their own right, depending on the circumstances; they are not automatically our processors.

We aim to share only what is reasonably necessary to assess or progress the requirement. RFQs are not guaranteed to be anonymised, and relevant documents or buyer details may need to be shared where necessary.

Attachments and private storage

Attachments are held in private storage and access is limited according to operational need. Temporary signed links may be used internally where needed to review files. Attachments may be shared with relevant sourcing parties when necessary to pursue the enquiry. We do not claim that uploaded files are malware scanned.

International processing and transfers

Technology providers and commercial sourcing partners may operate in countries outside the UK. Where UK data-protection transfer rules apply, Nine Sharks intends to use an appropriate lawful transfer mechanism or safeguard as required. The provider entities, subprocessors and transfer position require review before launch; the current system’s regional configuration does not by itself determine every processing or transfer outcome.

How long we keep information

We will not retain information indefinitely merely because it was submitted. Retention depends on whether an enquiry progresses, any ongoing business relationship, operational need, disputes or legal claims, and applicable accounting or legal record requirements if a transaction occurs. A detailed owner-approved retention schedule is still required before or shortly after launch, including a decision for RFQ attachments.

Security

We use proportionate technical and organisational measures designed to protect information, including in-transit protection where deployed, restricted server-side database access, private attachment storage, signed upload or download access where used, anti-abuse measures, server-only secrets and access controls. No internet service can promise absolute security.

Your rights

Depending on the circumstances and applicable law, you may have rights to request access to, rectification or erasure of personal information; restriction of processing; objection to processing; and portability. You may withdraw consent where processing actually relies on consent. These rights are not absolute and may depend on the lawful basis and context.

You have the right to object to processing based on legitimate interests. You can make a request through the Contact page.

Questions and complaints

Use the Contact page for privacy questions or concerns. You may also raise concerns with the UK Information Commissioner's Office.

Changes to this notice

We may update this notice as the website, operational model or legal position develops. The date at the top of the page will show when it was last updated.

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